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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jake Eismann

March 25, 2025

5  out of  5
rating by Jake Eismann
"Great service"
We responded:
"Hi Jake, thank you for leaving us a 5 star review. Our team is glad to see that our services was beyond expectations and they were helpful to you. Next time you need assistance, don’t hesitate to reach out to us. We are happy to help! -Dominic"
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Andre Larkin

March 21, 2025

5  out of  5
rating by Andre Larkin
"Absolutely the best customer service ever!!!!"
We responded:
"Andre, we’re overjoyed to hear that you had an exceptional customer service experience. The entire team works hard to meet our customers expectations, and your feedback means the world to us! Thank you for choosing us! – Dominic"
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Lisa Stowe

February 16, 2025

5  out of  5
rating by Lisa Stowe
"Breanna from Dominic’s State Farm office in Irondiquoit is beyond knowledgeable and extremely helpful and friendly every time I call that office with a question or concern regarding any one of my policies. SO happy to be with that Agency!!!"
We responded:
"Thank you for the wonderful review, Lisa. Breanna and the team are thrilled you had a great experience! It’s always our pleasure to assist you with any questions or concerns. We are always happy to help so so please do not ever hesitate to reach out in the future! – Dominic."
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Nancy spoto

February 8, 2025

5  out of  5
rating by Nancy spoto
"Breanna Taylor is always. Kind & courteous. She's always willing to help and always takes care of me whether I'm at the office or on the phone. She's a keeper!"
We responded:
"Thank you for the wonderful review, Nancy. Breanna and the team are glad to hear that she’s been able to assist you with anything you may need. We are glad to have her on our team! I hope you reach out with any questions without hesitation in the future, we are always happy to assist! – Dominic."
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Harry Simmons III

February 3, 2025

5  out of  5
rating by Harry Simmons III
"Breanna Taylor was amazing!! She provided me with all the options I requested and helped me decide on the coverage upgrade that made sense for me. I could not be happier!"
We responded:
"Breanna is the best, isn’t she!?!?! Thank you for taking the time to leave us a five star review. I’ll make sure that she knows she did a great job with assisting you with your coverage. We will be here next time you need us so please do not hesitate to reach out we are always happy to help! – Dominic"
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John O'Dell

January 29, 2025

5  out of  5
rating by John O'Dell
"Madison was extremely professional and very Helpful with getting me through my insurance process of bundling my home, and car couldn’t be more satisfied she answered every question that I had thoroughly thank you"
We responded:
"Hi John, thank you for sharing your kind review. Madison and the team are ecstatic to hear that she was able to assist you with bundling your insurance while providing excellent service and answering all your questions. If you have any questions or concerns in the future, please do not hesitate to contact us! We are all happy to assist you! – Dominic."
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Edwin Martinez

December 23, 2024

5  out of  5
rating by Edwin Martinez
"Madison made the process of getting home owners insurance and bundling it with my auto a breeze and was always available if I had any questions, thank you Madison keep up the great work!!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Madison made the process of getting home on insurance and bundling it with your auto policy so seamless. Providing helpful and accessible service is our top priority, and it’s wonderful to know Madison exceeded your expectations. Will be sure to share your kind words with her, she’ll appreciate them! If you ever have any questions or need assistance in the future, don’t hesitate to reach out. Welcome to the State Farm family in Rochester, NY – Dominic."
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Danielle Stout

December 20, 2024

5  out of  5
rating by Danielle Stout
"Darcie was fantastic in getting my Homeowner's policy to the bank and being sure it was expedited. Darcie has been a great help anytime that I have called. Thank you so much!"
We responded:
"Hi Danielle, thank you so much for sharing your experience and leaving such a kind review. We are thrilled to hear that Darcie was able to assist you with your insurance. If you ever need anything in the future, please don’t hesitate to reach out! – Dominic."
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Jenna Heiser '23

November 22, 2024

5  out of  5
rating by Jenna Heiser '23
"Madison was extremely helpful in getting me set up with bundling my renters and auto insurance! She is always very responsive to any questions I may have and she helped me save a lot on my auto insurance. Thank you, Madison!"
We responded:
"Jenna, Madison is great isn’t she?! I’m so glad to hear that she was able to bundle your insurance and put you in a better position with State Farm! Thank you for taking the time to leave such a nice review! –Dominic"
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Ben

November 7, 2024

5  out of  5
rating by Ben
"Madison is great to work with. Requests are answered quickly and accurately. No nonsense involved and we accomplish whatever it is that I contact her about efficiently. Two thumbs up"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Madison has been able to assist you effectively and efficiently. We strive to provide great service and it’s wonderful to know that your experience reflects that. If you need anything else in the future, don’t hesitate to reach out! Two, thumbs up to you as well!"
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Craig Papke

November 5, 2024

5  out of  5
rating by Craig Papke
"Dominic and his staff run a 5-star business and reflect exemplary integrity and service to State Farm customers."
We responded:
"Craig, this review means so much coming from you! Thank you for the fantastic review! We’re so glad to hear that you had a positive experience with our team. Integrity and exceptional service are at the core of what we do, and your feedback truly motivates us to keep delivering our best. We appreciate your support and look forward to serving you again!"
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Raul Lopez

November 5, 2024

5  out of  5
rating by Raul Lopez
"I’ve had nothing but wonderful experiences with everyone at State Farm. Everything is always so easy to take care of."
We responded:
"Raul, thank you for your wonderful feedback! We’re delighted to hear that you’ve had such positive experiences with our team at State Farm. Making things easy and straightforward for our customers is our top priority, and it’s great to know that we’re meeting our goal. If you ever need assistance in the future, don’t hesitate to reach out. We’re here to help! -Dominic"
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Jeff Haegler

November 4, 2024

5  out of  5
rating by Jeff Haegler
"Madison reached out to me via cell phone and I really felt like she was putting my best interests first! She’s truly dedicated and wants the best for everyone! Great company to do business with and trust my livelihood with!"
We responded:
"Jeff, thank you so much for the kind words! We’re thrilled to hear that Madison made you feel valued and prioritized your best interests. We appreciate your support and look forward to continue to serve you! Thank you for the five star review! -Dominic"
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Biagio Giardina

October 25, 2024

5  out of  5
rating by Biagio Giardina
"Great service from a sound company! Thanks Darcy ans staff."
We responded:
"Thanks for leaving a 5 star review! We appreciate you! -Dominic"
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Chunky Monkaayyy

October 24, 2024

5  out of  5
rating by Chunky Monkaayyy
"Switched to State Farm and the team made the transition very smooth. Esurance was giving me grief about canceling and Dominic’s team took care of it for me. Very thankful for that!!"
We responded:
"Thank you so much for leaving us an amazing review! I’m glad that we were able to jump in and help you with your insurance needs! My office takes great pride in making the transition smooth. -Dominic"
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Kim Frost

October 2, 2024

5  out of  5
rating by Kim Frost
"Setting up my new policy was easy thanks to Madison. She walked me through all of the steps, was super friendly and most importantly she was quick to respond to my many questions. I really appreciate the help! Thanks Madison!"
We responded:
"Madison will be so pleased to hear she made setting up your new coverage as simple as as possible! Her friendliness and quick responses are exactly what we aim for. Thank you for sharing your experience, and we’re glad we could help! – Dominic."
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Candace Krenek

September 28, 2024

5  out of  5
rating by Candace Krenek
"Madison was so nice and wonderful to deal with. That was ultimately the reason I switched to State Farm, she was personable. She’s always answered my questions and emails in a timely fashion. I got a great rate on my home and auto, I look forward to many years with State Farm!"
We responded:
"Candace, we’re thrilled to hear the Madison’s warmth and responsiveness made your switch to State Farm positive experience! It’s great to know you feel well taken care of and we look forward to serving you for many years to come! – Dominic"
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Shannon Pessin

September 24, 2024

5  out of  5
rating by Shannon Pessin
"Madison was very friendly and pleasant to work with. I had spoken to her six months prior but didn’t qualify for services through them at the time. She ensured me she would reach out after the six months and she did! She wasn’t pushy and was very polite and patient while I made my decisions. She answered all questions and had very timely responses. I loved being able to do most of the communication via text as that is easier for me. Exceptional customer service and I would recommend anyone to work with Madison at State Farm!"
We responded:
"I am so glad to hear that you had a positive experience with our team member Madison! We are very lucky to have her on our team. We appreciate your support. -Dominic"
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Mike Richards

August 15, 2024

5  out of  5
rating by Mike Richards
"Donna was professional, polite and knowledgeable, She emailed the documents that I was looking for us immediately after our call.....A++++"
We responded:
"Mike, we’re thrilled to hear about your positive experience with Donna. Her experience, politeness and knowledge are what we strive for at the Dominic Agostini State Farm agency. It’s great to know we were able to provide the assistance you needed properly. Thank you for the wonderful feedback! – Dominic"
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Joe Fiannaca

August 1, 2024

5  out of  5
rating by Joe Fiannaca
"I can't say enough nice things about Madison at Dominic Agostini. She was extremely patient with me and answered all of my many, many questions over the course of two days through email and phone. She also went above and beyond to help find a policy that worked for my wife and I. I look forward to continuing business with her and highly recommend anyone looking for great customer service to call her up!"
We responded:
"Thank you for your very kind review, Joe! We appreciate you taking the time to speak about your experience with Madison. I’m glad to hear she was able to help you and your family. Let us know if there’s anything we can do to help in the future. – Dominic."
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Rodney Johnson

July 16, 2024

5  out of  5
rating by Rodney Johnson
"Very patient and great people. Great customer service and always give full explanations so that you can make the most educated and informed decisions. 10/10"
We responded:
"We’re delighted to hear about your positive experience, Rodney! Our team is committed to providing good customer service and explaining things clearly. Thank you for the amazing rating! – Dominic."
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Debbie Jones

July 10, 2024

5  out of  5
rating by Debbie Jones
"I was looking for better rates for my home and auto insurance. I was referred to Dominic Agostini State Farm Agency and worked with Erica Cavalcante through this agency. Erica was such a pleasure to work with, guided me through this whole process and saved me money. Erica was professional but I felt like we have been friends for years. I had so many questions for her, she was quick to respond and never made me feel like I was bothering her. I would and will highly recommend her to anyone needing insurance."
We responded:
"Debbie, thank you for taking the time to leave our agency a 5 star review! We are so happy to hear that Erica was able to help you with your insurance needs and answer all questions that you had. We look forward to continuing to help you in all your insurance and financial services needs! -Dominic"
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Ellen Powers- DeConinck

June 24, 2024

5  out of  5
rating by Ellen Powers- DeConinck
"I have been with this State farm company for several years they are the most amazing people that work there and the insurance that I have had has exceeded my expectations. Darcy is the best."
We responded:
"Ellen, thank you so much for the kind words and the five star review. We think Darcie is pretty amazing too! Glad we’ve been able to assist you over the years! –Dominic"
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Patrick Cocchiara

June 14, 2024

5  out of  5
rating by Patrick Cocchiara
"Darcie was amazing!! She took the time to understand what I needed, gave me an easy way to contact her, and they were less expensive as well. Great Customer Service!!!"
We responded:
"Patrick, thank you for the five star review! We think Darcie is pretty amazing too! She always looks to help our Greece customers with their all their insurance needs! – Dominic"
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M Schrader

May 31, 2024

5  out of  5
rating by M Schrader
"Everyone in the office is absolutely terrific! A truly great experience from all. I really appreciated the positive energy, patience, and most of all, the excellent customer service that was given by the staff! Thank you very much!"
We responded:
"With thrilled to hear that our team provide you with a positive experience! You’re appreciation for a positive, positive energy, patience, and great. Customer service means a lot to us. Thank you for your kind words! – Dominic."