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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kim Frost

October 2, 2024

5  out of  5
rating by Kim Frost
"Setting up my new policy was easy thanks to Madison. She walked me through all of the steps, was super friendly and most importantly she was quick to respond to my many questions. I really appreciate the help! Thanks Madison!"
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Candace Krenek

September 28, 2024

5  out of  5
rating by Candace Krenek
"Madison was so nice and wonderful to deal with. That was ultimately the reason I switched to State Farm, she was personable. She’s always answered my questions and emails in a timely fashion. I got a great rate on my home and auto, I look forward to many years with State Farm!"
We responded:
"Candace, we’re thrilled to hear the Madison’s warmth and responsiveness made your switch to State Farm positive experience! It’s great to know you feel well taken care of and we look forward to serving you for many years to come! – Dominic"
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Shannon Pessin

September 24, 2024

5  out of  5
rating by Shannon Pessin
"Madison was very friendly and pleasant to work with. I had spoken to her six months prior but didn’t qualify for services through them at the time. She ensured me she would reach out after the six months and she did! She wasn’t pushy and was very polite and patient while I made my decisions. She answered all questions and had very timely responses. I loved being able to do most of the communication via text as that is easier for me. Exceptional customer service and I would recommend anyone to work with Madison at State Farm!"
We responded:
"I am so glad to hear that you had a positive experience with our team member Madison! We are very lucky to have her on our team. We appreciate your support. -Dominic"
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Mike Richards

August 15, 2024

5  out of  5
rating by Mike Richards
"Donna was professional, polite and knowledgeable, She emailed the documents that I was looking for us immediately after our call.....A++++"
We responded:
"Mike, we’re thrilled to hear about your positive experience with Donna. Her experience, politeness and knowledge are what we strive for at the Dominic Agostini State Farm agency. It’s great to know we were able to provide the assistance you needed properly. Thank you for the wonderful feedback! – Dominic"
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Joe Fiannaca

August 1, 2024

5  out of  5
rating by Joe Fiannaca
"I can't say enough nice things about Madison at Dominic Agostini. She was extremely patient with me and answered all of my many, many questions over the course of two days through email and phone. She also went above and beyond to help find a policy that worked for my wife and I. I look forward to continuing business with her and highly recommend anyone looking for great customer service to call her up!"
We responded:
"Thank you for your very kind review, Joe! We appreciate you taking the time to speak about your experience with Madison. I’m glad to hear she was able to help you and your family. Let us know if there’s anything we can do to help in the future. – Dominic."
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Rodney Johnson

July 16, 2024

5  out of  5
rating by Rodney Johnson
"Very patient and great people. Great customer service and always give full explanations so that you can make the most educated and informed decisions. 10/10"
We responded:
"We’re delighted to hear about your positive experience, Rodney! Our team is committed to providing good customer service and explaining things clearly. Thank you for the amazing rating! – Dominic."
Profile photo of Debbie Jones

Debbie Jones

July 10, 2024

5  out of  5
rating by Debbie Jones
"I was looking for better rates for my home and auto insurance. I was referred to Dominic Agostini State Farm Agency and worked with Erica Cavalcante through this agency. Erica was such a pleasure to work with, guided me through this whole process and saved me money. Erica was professional but I felt like we have been friends for years. I had so many questions for her, she was quick to respond and never made me feel like I was bothering her. I would and will highly recommend her to anyone needing insurance."
We responded:
"Debbie, thank you for taking the time to leave our agency a 5 star review! We are so happy to hear that Erica was able to help you with your insurance needs and answer all questions that you had. We look forward to continuing to help you in all your insurance and financial services needs! -Dominic"
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Ellen Powers- DeConinck

June 24, 2024

5  out of  5
rating by Ellen Powers- DeConinck
"I have been with this State farm company for several years they are the most amazing people that work there and the insurance that I have had has exceeded my expectations. Darcy is the best."
We responded:
"Ellen, thank you so much for the kind words and the five star review. We think Darcie is pretty amazing too! Glad we’ve been able to assist you over the years! –Dominic"
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Patrick Cocchiara

June 14, 2024

5  out of  5
rating by Patrick Cocchiara
"Darcie was amazing!! She took the time to understand what I needed, gave me an easy way to contact her, and they were less expensive as well. Great Customer Service!!!"
We responded:
"Patrick, thank you for the five star review! We think Darcie is pretty amazing too! She always looks to help our Greece customers with their all their insurance needs! – Dominic"
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M Schrader

May 31, 2024

5  out of  5
rating by M Schrader
"Everyone in the office is absolutely terrific! A truly great experience from all. I really appreciated the positive energy, patience, and most of all, the excellent customer service that was given by the staff! Thank you very much!"
We responded:
"With thrilled to hear that our team provide you with a positive experience! You’re appreciation for a positive, positive energy, patience, and great. Customer service means a lot to us. Thank you for your kind words! – Dominic."
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Carolyn Quinlan

May 30, 2024

5  out of  5
rating by Carolyn Quinlan
"My experience was great all my questions was answer . Very professional with a great personality. I enjoyed working with Madison"
We responded:
"Carolyn, we’re delighted to hear that Madison effectively and knowledgeably assisted with your insurance needs. Thank you for sharing your positive experience; we enjoyed working with you as well and hope to continue collaborating in the future! – Dominic."
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Eric Zimmerman

May 23, 2024

5  out of  5
rating by Eric Zimmerman
"Madison did an excellent job !"
We responded:
"Thank you, Eric, for sharing your positive experience! We’re delighted to hear that Madison provided you with a positive experience at our Rochester office! – Dominic"
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TheLastArtistI

May 9, 2024

5  out of  5
rating by TheLastArtistI
"Madison was kind and helpful throughout our conversation, and made my experience easygoing"
We responded:
"Thank you for sharing your positive experience and the 5-star review! We’re delighted to hear that Madison provided you with a positive experience at our Greece Office! – Dominic"
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Donald Sawyer

April 26, 2024

5  out of  5
rating by Donald Sawyer
"Madison Bogue was very Professional and helpful. She was able to answer all of my questions That is important so you don't have to ask two or three other people Madison guided me right through everything very easily."
We responded:
"Thank you for your kind words, Donald! We truly appreciate your positive feedback on Madison! It’s great to know she provided you with thorough guidance and assisted with your insurance needs effectively. We hope to serve you again soon! – Dominic."
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khpalwaak K

April 25, 2024

5  out of  5
rating by khpalwaak K
"Madison was AMAZING! Great customer service, very helpful and professional. She set up my insurance within a couple of minutes."
We responded:
"Thank you for sharing your amazing experience with Madison! It’s great to know she delivered outstanding customer service and efficiently assisted with your insurance needs. We appreciate your feedback and are thrilled to have Madison on our Dominic Agostini State Farm agent team! – Dominic."
Profile photo of Jerry Smith

Jerry Smith

April 15, 2024

5  out of  5
rating by Jerry Smith
"Madison was nice and polite. Very helpful on my questions."
We responded:
"Thank you, Jerry, for your kind words about Madison! We’re glad she was able to assist you effectively and answer your questions. We appreciate your feedback and look forward to continue to serve you at our Rochester office! – Dominic."
Profile photo of Faustino Vaillant

Faustino Vaillant

April 10, 2024

5  out of  5
rating by Faustino Vaillant
"Madisons customer service is top notch and she handled everything for me with no problems I give her 10 out of 10 stars"
We responded:
"Faustino, thank you for the high praise for Madison‘s customer service! With thrilled she was able to assist you effectively at our Dominic Agostini State Farm agent office. We are grateful for your support and positive feedback and thank you for taking the time to leave such a wonderful review. -Dominic."
Profile photo of Renee Barnard

Renee Barnard

April 2, 2024

5  out of  5
rating by Renee Barnard
"Everyone was very helpful. I had a great experience."
We responded:
"Renee, We’re so glad you had a great experience with our team! We aim to be helpful and supportive! Thank you so much for the positive feedback! – Dominic "
Profile photo of Nef Ojeda

Nef Ojeda

March 26, 2024

5  out of  5
rating by Nef Ojeda
"Not all Statefarm Agents are the same. Dominic has hired Grade A employees. I can’t stress how friendly and courteous the staff and Dominic are. My previous Statefarm agent closed and I worried about what my relationship with a new agent would look like. I am so blessed in finding This agent. Insurance discussions can be difficult, but I was able to easily express any concerns or have my questions addressed without feeling pressured. Yeah, I got a tad excited writing this post. Shows you how impactful Dominic and his team are. Give them a call or walk in, experience them for yourself!"
We responded:
"Nef, your kind words about our Dominic Agostini State Farm agency team are truly appreciated! It’s fantastic to hear how our friendliness and great service made such a positive impact, especially during the transition from your previous agent. We’re delighted you found comfort and clarity in our insurance discussions. Thank you for the glowing recommendations! – Dominic."
Profile photo of Tovia Goulbourne

Tovia Goulbourne

March 25, 2024

5  out of  5
rating by Tovia Goulbourne
"Darcie is a great representation of this firm & I love her patience & customer service🤗 We need more representatives like her!"
We responded:
"Tovia, we’re delighted to hear about your positive positive experience with Darcie! Her patience and dedication to excellent customer service truly represent what we aim for with each interaction. Thank you for acknowledging her efforts and for choosing our Dominic Agostini office in Rochester! – Dominic."
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Bryan Shuboney

March 22, 2024

5  out of  5
rating by Bryan Shuboney
"Madison is so amazing! Such a great agent!"
We responded:
"Bryan, we’re delighted to hear about your praise for Madison! It’s wonderful to know her dedication and service have made such a positive impression. Thank you for acknowledging her and for leaving your feedback for our Dominic Agostini State Farm agent office! – Dominic."
Profile photo of Mary and Michael Furibondo

Mary and Michael Furibondo

March 20, 2024

5  out of  5
rating by Mary and Michael Furibondo
"Madison was extremely prompt, accurate and courteous in her response to my inquiries. Concise and complete and a pleasure to deal with."
We responded:
"We are delighted to hear Madison‘s promptness, accuracy, and courtesy left a great impression! Her dedication to clear and complete service is something we are proud of. Thank you for the five star review and for sharing your experience with our Dominic Agostini State Farm office in Rochester, NY! –Dominic"
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sara schaffer

March 19, 2024

5  out of  5
rating by sara schaffer
"I got a quick response when I needed help with a mistake I had made on an insurance policy I had just purchased online. They were kind and courteous when I called the office and fixed the issue promptly."
We responded:
"Sara, thank you for your kind words! We’re happy to hear we quickly and effectively addressed Your insurance needs with courtesy. Our Dominic Agostini, State Farm agent team in Rochester is here to support you! Thank you again for your review! – Dominic."
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Chris D

March 9, 2024

5  out of  5
rating by Chris D
"My family recently made the switch to State Farm thru Dominic's office. 4 cars and our home. The process went very smoothly and was hassle free. We worked with Madison. She provided excellent customer service, Which sadly seems to be the exception now. Most of our communication was done via email and Madison answered a lot of questions with what seemed like instant communication. I was actually surprised a few times with how quickly she got back to me! A+ !"
We responded:
"Chris, we’re overjoyed to hear that you had a great experience. Madison works hard to meet our customers expectation and your feedback is a wonderful encouragement. Thank you for choosing us! –"
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Andre Larkin

March 8, 2024

5  out of  5
rating by Andre Larkin
"Absolutely the best customer service ever!!!! Three"
We responded:
"Andre, we’re overjoyed to hear that you had an exceptional customer service experience. The entire team works hard to meet our customers expectations, and your feedback means the world to us! Thank you for choosing us! – Dominic"