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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Geoph Smith

May 15, 2026

5  out of  5
rating by Geoph Smith
"MADISON IS THE BEST AGENT IVE HAD IN 60 YEARS. LIKE A GOOD NEIGHBOR MADISON IS THERE."
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Matthew Sidmore

May 15, 2026

5  out of  5
rating by Matthew Sidmore
"I’ve been working with Dominic for a while now and his level of professionalism and service are the best I’ve ever experienced. I highly recommend his services!"
We responded:
"Hi Matt, it means a lot to me that you took the time to leave us a five star review! It’s always been great working with you over the years! -Dominic"
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Regina Coon

May 14, 2026

5  out of  5
rating by Regina Coon
"Darby was great to work with and very accommodating. Someone making it simple and easy to help me save money is always a win in my book!"
We responded:
"Hi Regina, Thank you for the review! Darby is phenomenal and I’m glad that she made it simple to do business with us! If you ever need anything, please reach out! – Dominic"
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Thomas Heagerty

May 12, 2026

5  out of  5
rating by Thomas Heagerty
"Thank you Darby Pyfrom for your help and guidance with changing my insurance companies. You made the process clear and straightforward, and I truly appreciate the time and effort you took to answer my questions and explain my options. Your professionalism and attention to detail helped make what could have been a stressful decision much easier. I feel confident that I made the right choice thanks to your support. Thank you again for your assistance."
We responded:
"Thomas, thank you for continuing to trust our State Farm team. It’s Our pleasure to help protect what matters most to you. We are here to help! – Dominic."
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caleb smith

May 11, 2026

5  out of  5
rating by caleb smith
"Madison was extremely helpful! Her enthusiasm and positivity was wonderful to hear on the other end of the phone call. Thanks, Madison!"
We responded:
"Thank you for the five star review, Caleb! We’re thrilled to hear you had such a great experience with us here at our Rochester office! – Dominic"
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Joshua Dudley

April 30, 2026

5  out of  5
rating by Joshua Dudley
"Got my life insurance set up with Madison, and she was extremely helpful and insightful! The amount of peace I feel having this set up is awesome, and I have her and State Farm to thank!"
We responded:
"Thank you for highlighting our service, Joshua! We’re proud to help our Rochester neighbors find peace of mind. – Dominic"
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sara leibold

April 22, 2026

1  out of  5
rating by sara leibold
"Messed up every change Ive needed and argued with the dealership about dates."
We responded:
"Sara, we take feedback like this seriously and aim for clear, accurate communication through the process. A review of your records doesn’t reflect the experience you’ve expressed. I’d like to talk you through the process and clear up any confusion you may have. Feel free to call and ask for me so we can go over the details together! -Dominic"
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Paul Green

April 22, 2026

5  out of  5
rating by Paul Green
"Got insured in 15 minutes!! Madison was incredibly helpful and honest. Extremely pleased overall."
We responded:
"Thank you for the 5 star shout out, Paul! We’re so glad you found value in working with us for your insurance. Thanks for being a State Farm customer! – Dominic"
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Sonya SmithChandler

April 10, 2026

5  out of  5
rating by Sonya SmithChandler
"Madison the agency was a great representative that helped me get car insurance she was very pleasant and I give her a star of 20"
We responded:
"You rock, Sonya! We appreciate your support and positive review of our Greece State Farm team! Please let us know whenever we can do anything for you – Dominic."
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Christopher Smith

March 30, 2026

5  out of  5
rating by Christopher Smith
"Great customer service. Actual living human being called. Madison is a very good representative for the agency"
We responded:
"5 stars! What a great way to start our week! Thank you so much! We’re so glad you chose our Rochester office for your insurance needs. – Dominic"
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R C

March 27, 2026

5  out of  5
rating by R C
"They definitely saved me money on auto and home insurance and Madison my agent was amazing she handled everything canceling my old policy."
We responded:
"Amazing!! Thank you. We appreciate your trust in our team and look forward to continuing to serve you as a valued State Farm customer. – Dominic."
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Amanda Burroughs

March 18, 2026

5  out of  5
rating by Amanda Burroughs
"Darby from State Farm has been very helpful with helping me with all my needs and her customer service is 100%"
We responded:
"Amanda, your review means the world to us! Thank you for recognizing our efforts. – Dominic."
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lia Yzaguirre

March 12, 2026

1  out of  5
rating by lia Yzaguirre
"This is the second time I've had a State Form, and when you remove a car from your policy, they don't send proof to the DMV that you have insurance. The DMV ends up sending you a ticket to your house or suspending your registration. It takes two months to resolve the problem! All the while, you're paying for storage to keep your unregistered car! I absolutely do not recommend them. They don't send proof of your new insurance to the DMV even though you submit it. I think they do it as revenge."
We responded:
"Lia, thank you for sharing your experience. Our goal is always to provide a great experience for all of our customers. In this particular situation, I appreciate the opportunity to set the record straight, but also to inform anyone else who reads this the process when it comes to the NY DMV. The DMV notice you reference is related to proof of insurance from your new insurance company, not from our office. When a vehicle is removed from a policy due to switching carriers, the new insurer is responsible for electronically notifying the DMV that coverage has been placed. Unfortunately we are unable to submit proof of insurance to the DMV on behalf of another insurance company. As a result, any delay in reporting new coverage would need to be addressed with the company that issued the new policy. We understand how frustrating DMV notices can be, and hope the matter has since been resolved. If there’s ever anything related to your State Farm policy that we can assist you with, our office is always happy to help!"
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Bonnie Wilson

March 5, 2026

5  out of  5
rating by Bonnie Wilson
"Excellent service and very knowledgeable. They go the extra distance. Darby is definitely good at her job."
We responded:
"Thank you, Bonnie, for being a valued part of the State Farm family. We love serving customers like you! – Dominic."
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Joshua O'Brien

February 24, 2026

5  out of  5
rating by Joshua O'Brien
"Amazing customer service, they should give Madison a raise. :)"
We responded:
"Joshua, thank you so much for the 5 star review! Madison is great! -Dominic "
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Coop's S

February 23, 2026

5  out of  5
rating by Coop's S
"Madison made my life insurance process quick and painless. She was so knowledgeable, id recommend her to anyone with life insurance questions."
We responded:
"Hi Coop - thank you for leaving Madison a 5 star review and thank you for trusting us with your life insurance needs! -Dominic"
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Jennifer Ames

February 20, 2026

5  out of  5
rating by Jennifer Ames
"Please disregard the previous review, there seemed to be a delay in communications and I was told to disregard the high new amount, and that this wasn’t connected to Darcie at all. Darci did in fact lower my monthly amount significantly, unfortunately I cannot delete the previous review."
We responded:
"Thank you, Jennifer– I truly appreciate you updating your feedback and giving us the opportunity to explain the communication/billing delay. We pride ourselves in a high level of customer service at my agency, so if there’s ever any future interactions where you feel like we have fallen short, please don’t hesitate to reach out. – Dominic"
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Eliza Johnson

February 16, 2026

5  out of  5
rating by Eliza Johnson
"Such a big help 🙌🏾🙌🏾🙌🏾"
We responded:
"Eliza, we appreciate you taking the time to share a 5 star review. We are proud to have you as part of the State Farm family! – Dominic."
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Papitos Burritos

February 9, 2026

5  out of  5
rating by Papitos Burritos
"I’ve been looking around for inexpensive car insurance for a while now. Madison here at State Farm got in touch with me and before you knew it I had inexpensive Car Insurance and she was very gracious to work with and she met all my demands. It was quick and easy and we did everything over the phone. Thank you, Madison. You’re a gem."
We responded:
"Thank you for highlighting our service! Madison is fantastic, isn’t she?! We’re proud to help our Rochester neighbors find peace of mind. – Dominic."
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Marina

January 31, 2026

5  out of  5
rating by Marina
"I've had such a great experience working with Madison from State Farm.I got a great rate on my car.I highly recommend them to anyone who is looking for car insurance."
We responded:
"Marina, thank you for leaving a five star review! Glad we were able to help. Please feel free to reach out in the future, we are always here to help! – Dominic"
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Linda Schwaed

January 29, 2026

5  out of  5
rating by Linda Schwaed
"Any and all interactions with this office have been so professional, yet I was always made to feel like family. Madison had been wonderful about switching my home and auto, and Joe is top notch as well, with life insurance. I don't ever feel like I am bothering them when I have questions."
We responded:
"Hi Linda! Thank you for taking the time to leave such a great review! We love working with amazing customers like you! If you have any questions you know we’re just a phone call away! – Dominic"
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Nikki Alaimo

January 29, 2026

5  out of  5
rating by Nikki Alaimo
"Morgan from State Farm was so helpful getting me a new quote!!"
We responded:
"Hi Nikki! Glad we could help! If there’s any other questions that you have regarding your insurance needs, just reach out! – Dominic"
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Gail Pearsall

January 29, 2026

5  out of  5
rating by Gail Pearsall
"They are very professional and very nice to work with"
We responded:
"Hi Gail, it means so much to us that you took the time to leave a five star review! It’s always nice working with you! – Dominic"
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David Henry

January 29, 2026

5  out of  5
rating by David Henry
"Madison Bogue is the greatest. She always replies promptly and always looking out for my best interests."
We responded:
"David, we think Madison is pretty special too! Thank you for taking the time to leave the review! It makes our day. We are here to help with any questions you have – Dominic."
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Jay Curtiss

January 29, 2026

5  out of  5
rating by Jay Curtiss
"I have had a number of insurance needs recently, and everyone at Dominic's agency have been helpful and professional. When necessary, Dominic gets involved personally to solve detailed issues. I especially want to recognize Madison Bogue at the Greece office. She helped me with several new quotes recently. I am impressed with her depth of knowledge, cheerful attitude, and willingness to go the extra mile to make sure I had what was needed."
We responded:
"Hi Jay, thank you so much for leaving a amazing review for Madison. She really does go above and beyond! Feel free to reach out to us with any other questions you may have! – Dominic"