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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christopher Smith

March 30, 2026

5  out of  5
rating by Christopher Smith
"Great customer service. Actual living human being called. Madison is a very good representative for the agency"
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R C

March 27, 2026

5  out of  5
rating by R C
"They definitely saved me money on auto and home insurance and Madison my agent was amazing she handled everything canceling my old policy."
We responded:
"Amazing!! Thank you. We appreciate your trust in our team and look forward to continuing to serve you as a valued State Farm customer. – Dominic."
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Amanda Burroughs

March 18, 2026

5  out of  5
rating by Amanda Burroughs
"Darby from State Farm has been very helpful with helping me with all my needs and her customer service is 100%"
We responded:
"Amanda, your review means the world to us! Thank you for recognizing our efforts. – Dominic."
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lia Yzaguirre

March 12, 2026

1  out of  5
rating by lia Yzaguirre
"This is the second time I've had a State Form, and when you remove a car from your policy, they don't send proof to the DMV that you have insurance. The DMV ends up sending you a ticket to your house or suspending your registration. It takes two months to resolve the problem! All the while, you're paying for storage to keep your unregistered car! I absolutely do not recommend them. They don't send proof of your new insurance to the DMV even though you submit it. I think they do it as revenge."
We responded:
"Lia, thank you for sharing your experience. Our goal is always to provide a great experience for all of our customers. In this particular situation, I appreciate the opportunity to set the record straight, but also to inform anyone else who reads this the process when it comes to the NY DMV. The DMV notice you reference is related to proof of insurance from your new insurance company, not from our office. When a vehicle is removed from a policy due to switching carriers, the new insurer is responsible for electronically notifying the DMV that coverage has been placed. Unfortunately we are unable to submit proof of insurance to the DMV on behalf of another insurance company. As a result, any delay in reporting new coverage would need to be addressed with the company that issued the new policy. We understand how frustrating DMV notices can be, and hope the matter has since been resolved. If there’s ever anything related to your State Farm policy that we can assist you with, our office is always happy to help!"
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Bonnie Wilson

March 5, 2026

5  out of  5
rating by Bonnie Wilson
"Excellent service and very knowledgeable. They go the extra distance. Darby is definitely good at her job."
We responded:
"Thank you, Bonnie, for being a valued part of the State Farm family. We love serving customers like you! – Dominic."
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Joshua O'Brien

February 24, 2026

5  out of  5
rating by Joshua O'Brien
"Amazing customer service, they should give Madison a raise. :)"
We responded:
"Joshua, thank you so much for the 5 star review! Madison is great! -Dominic "
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Coop's S

February 23, 2026

5  out of  5
rating by Coop's S
"Madison made my life insurance process quick and painless. She was so knowledgeable, id recommend her to anyone with life insurance questions."
We responded:
"Hi Coop - thank you for leaving Madison a 5 star review and thank you for trusting us with your life insurance needs! -Dominic"
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Jennifer Ames

February 20, 2026

5  out of  5
rating by Jennifer Ames
"Please disregard the previous review, there seemed to be a delay in communications and I was told to disregard the high new amount, and that this wasn’t connected to Darcie at all. Darci did in fact lower my monthly amount significantly, unfortunately I cannot delete the previous review."
We responded:
"Thank you, Jennifer– I truly appreciate you updating your feedback and giving us the opportunity to explain the communication/billing delay. We pride ourselves in a high level of customer service at my agency, so if there’s ever any future interactions where you feel like we have fallen short, please don’t hesitate to reach out. – Dominic"
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Eliza Johnson

February 16, 2026

5  out of  5
rating by Eliza Johnson
"Such a big help 🙌🏾🙌🏾🙌🏾"
We responded:
"Eliza, we appreciate you taking the time to share a 5 star review. We are proud to have you as part of the State Farm family! – Dominic."
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Papitos Burritos

February 9, 2026

5  out of  5
rating by Papitos Burritos
"I’ve been looking around for inexpensive car insurance for a while now. Madison here at State Farm got in touch with me and before you knew it I had inexpensive Car Insurance and she was very gracious to work with and she met all my demands. It was quick and easy and we did everything over the phone. Thank you, Madison. You’re a gem."
We responded:
"Thank you for highlighting our service! Madison is fantastic, isn’t she?! We’re proud to help our Rochester neighbors find peace of mind. – Dominic."
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Marina

January 31, 2026

5  out of  5
rating by Marina
"I've had such a great experience working with Madison from State Farm.I got a great rate on my car.I highly recommend them to anyone who is looking for car insurance."
We responded:
"Marina, thank you for leaving a five star review! Glad we were able to help. Please feel free to reach out in the future, we are always here to help! – Dominic"
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Linda Schwaed

January 29, 2026

5  out of  5
rating by Linda Schwaed
"Any and all interactions with this office have been so professional, yet I was always made to feel like family. Madison had been wonderful about switching my home and auto, and Joe is top notch as well, with life insurance. I don't ever feel like I am bothering them when I have questions."
We responded:
"Hi Linda! Thank you for taking the time to leave such a great review! We love working with amazing customers like you! If you have any questions you know we’re just a phone call away! – Dominic"
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Nikki Alaimo

January 29, 2026

5  out of  5
rating by Nikki Alaimo
"Morgan from State Farm was so helpful getting me a new quote!!"
We responded:
"Hi Nikki! Glad we could help! If there’s any other questions that you have regarding your insurance needs, just reach out! – Dominic"
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Gail Pearsall

January 29, 2026

5  out of  5
rating by Gail Pearsall
"They are very professional and very nice to work with"
We responded:
"Hi Gail, it means so much to us that you took the time to leave a five star review! It’s always nice working with you! – Dominic"
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David Henry

January 29, 2026

5  out of  5
rating by David Henry
"Madison Bogue is the greatest. She always replies promptly and always looking out for my best interests."
We responded:
"David, we think Madison is pretty special too! Thank you for taking the time to leave the review! It makes our day. We are here to help with any questions you have – Dominic."
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Jay Curtiss

January 29, 2026

5  out of  5
rating by Jay Curtiss
"I have had a number of insurance needs recently, and everyone at Dominic's agency have been helpful and professional. When necessary, Dominic gets involved personally to solve detailed issues. I especially want to recognize Madison Bogue at the Greece office. She helped me with several new quotes recently. I am impressed with her depth of knowledge, cheerful attitude, and willingness to go the extra mile to make sure I had what was needed."
We responded:
"Hi Jay, thank you so much for leaving a amazing review for Madison. She really does go above and beyond! Feel free to reach out to us with any other questions you may have! – Dominic"
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Conor La Barr

December 31, 2025

5  out of  5
rating by Conor La Barr
"I am blown away by how well I've been treated. My agent Madison treated me with respect, answered a lot of questions, she was on top of things, she helped along the way with everything I needed making my switch completely stress and pain free. I'm sold I honestly don't think I could have had a better experience shopping for and discussing insurance. Night and day difference with my previous insurer. They are so much more affordable too. Thank you so much!"
We responded:
"Wow! What a fantastic review! Madison truly strives to provide a high-level service to our customers! Thank you for taking the time to share your thoughts! If you ever have any questions you need assistance we’re here to help! – Dominic"
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Sam St

November 7, 2025

5  out of  5
rating by Sam St
"Madison was great. She saved me a ton of money on my new policy and her professionalism is very much appreciated throughout the entire process. Definitely recommend this for your insurance needs"
We responded:
"Sam, we’re honored by your positive feedback! We look forward to continue to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! – Dominic"
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nicholas rogers

October 28, 2025

5  out of  5
rating by nicholas rogers
"Maddison was very helpful and willing to do what’s best for me."
We responded:
"We appreciate your review! Madison is the latest note that she provided a great experience with our office. If you ever need assistance in the future, please don’t hesitate to reach out! We’re here to help!"
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Nina Nelson

September 23, 2025

5  out of  5
rating by Nina Nelson
"I’ve had such a great experience working with Madison from State Farm . The process of setting up my policy was quick and easy, and Madison was knowledgeable and patient in answering all my questions. Their rates are very competitive, and I feel confident knowing I’m well covered. Anytime I’ve needed assistance, their customer service has been prompt, professional, and genuinely helpful. I highly recommend them to anyone looking for reliable car insurance and peace of mind."
We responded:
"Madison is great, isn’t she?!?! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there’s anything else we can do for your insurance needs, just let us know! – Dominic."
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Bogdanna Thomas

May 22, 2025

5  out of  5
rating by Bogdanna Thomas
"Madison and Darcie are my go to ladies. Thank you for all your help. 5star customer service. 😊"
We responded:
"Thank you for sharing this kind review! Madison and Darcie were always here to help so we are thrilled to hear that they did a great job. Thank you for trusting them and for this amazing 5-star review! Please let us know if you have any questions or concerns in the future we’re here to help!-Dominic"
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Ben Graves

May 5, 2025

5  out of  5
rating by Ben Graves
"Madison was extremely helpful and knowledgeable with great communication skills."
We responded:
"Thank you, Ben, for sharing your experience with us. We are delighted to hear that Madison was extremely helpful and knowledgeable when communicating with you. Thank you for putting your trust in our team, and we look forward to assisting you again. So please reach out if there’s anything we can do to help! – Dominic"
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Mikuel Adams

April 1, 2025

5  out of  5
rating by Mikuel Adams
"Madison was very efficient, punctual and very knowledgeable about the service I was inquiring about. She managed to do what I needed via text which was a big plus for me since i wasn't able to speak on the phone. Thank you Madison for your help."
We responded:
"Hi Mikuel, thank you for leaving us great feedback! Madison and the team are delighted to know that she was knowledgeable and helpful when assisting you. We thank you for choosing us for your insurance needs and we look forward to working with you again soon. Please reach out with any questions. we are always here to help! – Dominic."
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Jake Eismann

March 25, 2025

5  out of  5
rating by Jake Eismann
"Great service"
We responded:
"Hi Jake, thank you for leaving us a 5 star review. Our team is glad to see that our services was beyond expectations and they were helpful to you. Next time you need assistance, don’t hesitate to reach out to us. We are happy to help! -Dominic"
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Andre Larkin

March 21, 2025

5  out of  5
rating by Andre Larkin
"Absolutely the best customer service ever!!!!"
We responded:
"Andre, we’re overjoyed to hear that you had an exceptional customer service experience. The entire team works hard to meet our customers expectations, and your feedback means the world to us! Thank you for choosing us! – Dominic"